CSSC CRM Case Study

CSSC Sports and Leisure is the largest provider of corporate leisure and fitness facilities in the UK, offering a huge range of activities and offers to its members. Anyone who is an employee in a government department or agency, Royal Mail, BT, and other public bodies such as museums, research councils and companies carrying out ex-civil service work and past employees of these organisations who are retired on pension are entitled to join.

Solution

• The CSSC website www.cssc.co.uk delivered by C2 and underpinned by the Activedition CMS, integrating with ESiT thankQ CRM facilitates:
• Online member's access integrated with CRM solution
• Existing members can sign up for access via integrated CRM authentication
• Existing members can maintain their details online
• Members e-commerce shopping by CRM region