GlobalScot Microsoft Dynamics CRM Case Study

GlobalScot is a Scottish Enterprise initiative that seeks to develop and expand Scotland's standing in the global business community.  it looks to achieve this by utilising the talents of leading Scots, and of people with an affinity for Scotland, to establish a worldwide network of individuals who are outstanding in their field and Scottish companies can draw on this network for advice, contacts, assistance and support.

Solution

The GlobalScot website www.globalscot.com delivered by C2 and underpinned by the Activedition CMS, integrating with Microsoft Dynamics CRM and Advanced Social Media facilitates. The CRM related elements of the project include:

• C2 designed and implemented the deployment of the Microsoft Dynamics CRM solution to support the organisation
• Web Company Registration Process that integrates with CRM
• All members able to maintain their profile/details online
• Online search facilities for GlobalScots, Scottish Companies, SE Staff that pulls data directly from CRM
• Online Assistance Requests & Responses are fully integrated with CRM
• Event Management & Online Booking System seamlessly integrates with CRM
• Advanced Social Media facilities