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Based in South Wales and employing over 1,000 people, the Royal Mint is a department of government and its primary responsibility remains the provision of the United Kingdom coinage. In addition to being the largest producer of coins in the UK, the organisation also supplies a wide range of prestigious coin, medal collections and related items such as jewellery. One of the growing channels for these products is the Royal Mint website.
Following an extensive tender process, The Royal Mint choose C(2) Software as the preferred vendor for delivery of their eBusiness solution which involved a requirement for a website that was integrated with their Sales Order Processing System. The eCommerce solution required XML import of products on a nightly basis with an export of orders for fulfilment. To support their content management needs the Royal Mint selected the C(2) Software Activedition product. Using the Activedition Structured Content Management and the Activedition Metadata Module products could be catalogued and classified in a consistent manner. To enhance the end user experience and to enhance usability faceted searches e.g. searching by occasion, product type or gender, were provided based on Metadata classifications. In addition to providing a range of professional services, Accessibility Compliance, Configurable Workflow Management, Document Library and deployment of an Intranet Solution were all important aspects of the project.
Activedition has allowed us to centralise the management of all our online content while enforcing the corporate style throughout the website. As more and more user departments are trained to contribute content, we anticipate considerable time savings. There are many features within Activedition that we have found to be particularly useful including the availability of real-time page visit statistics, the searchable multimedia library, enforcement of website styles and disabled accessibility requirements.