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The C2 Blog - Innovation Included

08 Oct 2014

Microsoft Dynamics CRM redefines sales productivity for businesses today

REDMOND, Wash. — Oct. 8, 2014 — Microsoft Corp. (Nasdaq “MSFT”) on Wednesday announced that it will offer a new Sales Productivity ...
Tags: CRM Cloud
29 Sep 2014

Changing State/Status Reason for an entity

To change the state and/or status reason for any entity in CRM via the API the standard "update" functionality cannot be used. Instead a SetStateRequest is required, this post shows how to use that functionality
29 Sep 2014

Retrieve Dynamics CRM Data From API

It is often necessary to retrieve data from the Dynamics CRM API, this blog post shows the best practice to do this
24 Sep 2014

New Microsoft Dynamics CRM breaks down silos between marketing and sales

REDMOND, Wash. — Sept. 16, 2014 Microsoft Corp (Nasdaq “MSFT”) announced that Microsoft Dynamics CRM 2015 ...
Tags: CRM Cloud
11 Sep 2014

Get organisation name from inside a custom workflow step

It is sometimes necessary to get the name of the CRM organisation you are working on when within a custom workflow step, to differentiate between live and test organisation instances for example. This shows how to retrieve this value ...
10 Sep 2014

Access IOrganization service within workflow

When creating a custom workflow step for CRM it is often necessary to gain access to the IOrganization service from within the custom code. This service will allow you to access the Microsoft Dynamics CRM API and manipulate CRM data more directly.
08 Sep 2014

Returning a CRM GUID

When programming with Dynamics CRM it is often necessary to know a specific unique ID for a record, defined as a GUID
Tags: CRM Cloud
06 Sep 2014

ABTA - Dynamics CRM, XRM Developments

C2 working closely with ABTA – The Travel Association are pleased to announce the launch of two new phases of this business transformation project on Microsoft Dynamics CRM.
03 Sep 2014

Dynamics CRM - Parature Knowledge Management and Self-Service Showcase

Parature from Microsoft is a customer service software that helps organisations engage with customers for a better support experience ...
Tags: CRM
02 Sep 2014

Recruiting - Digital Marketing Executive Position

Fantastic opportunity for a Digital Marketing Executive to join C2 a leading technology company in Dundee ...
Tags: Web