The C2 Blog

C2 have noticed many clients with a need to drive transformational projects for their organisation but budgets have been exhausted simply paying for services, buying hardware and keeping software licenses current. With Microsoft Software Assurance Planning Services this can provide a range of Benefits that are design to provide maximum ROI on your estate and it includes a range of tools and services to support your business.

The Family Building Society was nominated for the “Best Lender Website” award by the “What Mortgage publication and although the award went to the Coventry Building Society the Family Building Society were highly commended throughout the UK.

Product Catalog is a powerful feature of Microsoft Dynamics 365, which allows your Sales Inventory to be used and tracked across the full Sales cycle from Opportunity to completion and even beyond, by your Customer Service or Aftersales teams to track issues and queries against Products.

This video blog shows how to gather the responses and feedback from the participants of a Dynamics 365 -Voice of the Customer survey.

Microsoft Teams is a chat-based communication and collaboration platform for businesses. Group emails and sharing files via a patchwork of different services can be difficult with the potential for missed messages and files - Teams is designed to overcome this problem in your organisations.

C2 recently hosted a webinar to showcase how organisations can transform their membership solutions using Microsoft Dynamics 365 (CRM). This webinar was tailored for health associations, institutes, and societies that have membership management at the heart of their operations.

Microsoft Dynamics product team has announced its deprecation of a number of older Dynamics CRM features, including the Dynamics CRM 2011 endpoint. If you are using any of these deprecated features then now is the time to take action as these will be removed in a future release of Dynamics 365.

This blog focuses on how Power BI can convert static data into intelligent interactive graphs and customisable dashboards. Power BI Monitors your business to get answers quickly with real time reports available on every device.

This blog demonstrates how to import related records in Dynamics 365 where there are two way relationships between the entities e.g. A Contact works for an Account and an Account has a Primary Contact. To address this requirement we will demonstrate how to import both Accounts and Contacts in Dynamics 365 at the same time using Excel spreadsheets.

Email Engagement is one of the core features of the new Relationship Insights Suite for Dynamics 365. It enables Dynamics 365 users to better track email communication engagement with customers and prospects, with valuable engagement insights.

C2 recently delivered a webinar to showcase how organisations can transform their operations using Microsoft Dynamics 365 (CRM). This webinar was tailored for educational associations, institutes, and societies that have membership management at the heart of their operations.

The Relationship Assistant provides features that track behaviours and collect information about contacts to generate a collection of action cards that are displayed on the user’s dashboard as a notification for upcoming deadlines, delays and task reminders.