The C2 Blog

C2 Software have been busy integrating our tailored email marketing system eMessenger with Dynamics CRM. Dynamics CRM is a great product, but when it comes to email marketing, customers need to purchase the enterprise version with Microsoft Dynamics Marketing (MDM) to get rich HTML facilities with email activity tracking. eMessenger provides this functionality in a fully integrated, EU based cloud solution.

Blog looking at the key things to consider when deciding whether to deploy Dynamics CRM in the cloud or on premise.

Hand-held devices are also involved in the Microsoft Dynamics CRM Online 2015 Update 1 which provides better enhancements to the new Mobile CRM Application for Smart Phones. The new features will include a variety of improvements with their interface of Dynamics CRM.

Microsoft has rebranded their Social Listening solution for Dynamics CRM which they now refer to as a Social Engagement platform. We look at why this is more than just a name change.

The upcoming release of update 1 for Dynamics CRM 2015 has created an online buzz with CRM users. There are some great new features included with this release and in this blog we look at two of the key changes.

Do you want to upgrade from Dynamics CRM 2013 to Dynamics CRM 2015, but you’re not sure what’s needed? In this blog we look at some of the main considerations for an upgrade.

A look at Dialogs in Microsoft Dynamics CRM. Includes a two part video blog on what they are and how to set them up.

We take a look at the new Rollup and Calculated fields in Microsoft Dynamics CRM 2015.

An in-depth video blog showing how to import and export data in Dynamics CRM.

We can now offer Dynamics CRM directly from C2, this means that the 5 min seats no longer applies and single licences are available from £40.50 per month.

Dynamics CRM supports a range of business process features. This video blog looks at one of these business processes in detail – Workflows. Workflows in Dynamics CRM consist of a series of steps and rules that will run automatically or on-demand to help automate business processes.

Video blog looking at how to create and use Marketing Lists in Microsoft Dynamics CRM 2015.