Microsoft Announces Deprecation of Dynamics 365 Legacy Features

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Microsoft Dynamics product team has announced its deprecation of a number of older Dynamics CRM features, including the Dynamics CRM 2011 endpoint.

What does this mean for you?

If you are using any of these deprecated features then now is the time to take action as these will be removed in a future release of Dynamics 365. Some of the key features that are impacted are listed below.

  • SOAP Endpoint – We highly recommend reviewing your custom code that was written in the last 4 years to ensure that it is updated to use the new Web API
  • Legacy Form Render option for client side JavaScript may not work in the latest Dynamics 365 version. The Custom JavaScript on the Dynamics CRM 2011 forms will only work if the Legacy Form Render option is selected
  • You may need to consider replacing the old Article and Knowledge Base entities with new Knowledge Base entities to support the new Interactive Service Desk features. If you use the Knowledge Base features in Dynamics CRM 2011, you may need to consider doing migration work to the new entities in Dynamics 365
  • Older mobile browsers are no longer supported

Next Steps to take

For more information on how the deprecation of these features may affect you, Contact Us today for a no obligation consultation. Alternatively, if you are looking for an upgrade to the latest version of Dynamics 365, you can take out a 30 day free trial of Dynamics 365.

About the Author

James CTwo is our blogging alter ego for the Dynamics CRM and Web experts here at C2. We have a passion for anything CRM, Web Design or Social Media. We love writing about it! Find us on YouTube & Twitter.

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