Ways we collect information
Some areas of this site require you to actively submit information in order for you to benefit from specific features, such as our range of online services, for example, email, online forms.
You will be informed at each of these information collection points what information is required and what information is optional.
Some of this information may be personal data (information that can be uniquely identified with you, such as your name, address, email address, phone number).
We only collect such information when you choose to supply it to us and it is processed in accordance with the Data Protection Act 1998.
Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
IP addresses
An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. We collect IP addresses for the purposes of system administration and to audit the use of our site.
Each time you log onto our site and each time you request one of our pages, our server logs your IP address.
Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, users or others.
Cookies
We use a number of cookies on our website to measure the performance of the website. These relate to Google Analytics and Clicktale. We do not use cookies for any other purpose. You can restrict the use of these cookies via your web browser.
Web Statistics
Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.