This training course will cover how to set up and customise surveys using the Voice of the Customer module within Dynamics 365.

Key topics in this training course

  • Introduction to VoC
  • Installing and Enabling VoC
  • Designing and Creating Surveys
  • Question Types 
  • Client & Server Actions
  • Multi-lingual support
  • Applying a Theme
  • Distributing surveys
  • Customer Responses & Feedback
  • Dashboards & Reports

For more information and bookings, please fill out the form below:

Training sessions covering Voice of the Customer
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