Membership Associations

C2 have a proven reputation for delivering membership solutions powered by Dynamics 365. We understand the importance of providing an efficient service to members, helping organisations build and nurture relationships with their members. Our focus is on how organisations can retain and grow their membership, increase revenue and add member value.

In our experience, membership organisations typically have similar objectives, albeit with their own unique processes and requirements. As Dynamics 365 is a flexible solution, it provides a framework for Membership Relationship Management that can be tailored to the exact requirements of the organisation. 

As well as being Dynamics 365 Solution Advisors, C2 are also systems integrators, and we have an established web development team. This allows C2 to provide web based, self-service member portals that are fully integrated with the organisation's website.

Member websites are based on the powerful Microsoft Dynamics 365 portal technology and this allows C2 to quickly configure fully featured online member solutions. 

Key features of the membership platform include:

• Manage all aspects of company and individual based memberships
• Capture all interactions with members, building an activity history.  This can include calls, emails and web interactions
• Process and manage membership applications
• Member self-service options via a powerful online portal, including online event booking
• Issue and manage membership renewals
• Promote and manage events, webinars and workshops
• Accept online payments from all major providers e.g. Sage, Stripe, Pay360
• Automate routine tasks e.g. invoice reminders, event booking confirmation
• Develop, issue and analyse member surveys
• Integrate with financials, including Xero and Sage
• Group and committee management
• Targeted marketing campaigns, including integrated email marketing

Dynamics 365 is a cloud based solution that can be accessed on any device from any location. The platform also seamlessly operates with Office 365 (including SharePoint for document management) and Power BI (analyse data and share business intelligence).

C2 are specialists with Dynamics 365 for Membership organisations and we are recognised by Microsoft in this field. If you need to innovate and modernise your membership solutions contact us now.